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Administrative, professional, medical and manufacturing positions by United personnel

Tricla A. Canavan is the president of the staffing company founded by her parents in 1984, maintaining its standard of excellence for close to 30 years. In 2012, the firm placed some 600 people in full-time, permanent positions. It's a statistic that makes Canavan proud because it reflects United's long-standing commitment to both its clients and companies.

"We pride ourselves in the quality of our relationship with both our clients and our companies," she said. "We have such a fabulous team here."

In addition to Springfield, United personnel maintains offices in Easthampton, and recently, Pittsfield, a site that is "doing really well," Canavan said.

"We were looking for expansion opportunities," said Canavan of the opening of the Berkshires office. "Big cities were obvious choices - Boston, Hartford. But I felt there were opportunities in a less served marketplace."

That choice reflects her business's strong commitment to local community and philanthropy.

United specializes in four areas of placement, administrative, professional, medical and manufacturing positions. Placements include direct hire (classic headhunting), temp to hire and short and long term temps.

They are successful because "we recruit all day long, every day," Canavan said. "It reflects an intensity and focus that most human resources departments cant achieve, she added. It's simply a matter of resources," she said.

"Recruiting good candidates is a challenge,' she said. "And job hunting is extremely challenging. It's an exercise in frustration. We can be a welcome relief to job seekers because we have a real person helping you," Canavan emphasizes. "Candidates are missing a huge opportunity by no working with us."

But it also works both ways with job candidates understanding they must bring skills to the table, including soft skills like punctuality, reliability and consistency.

Drug screening, criminal background checks, skills testing, interviewing and reference verification among the company's pre-employment services.

United personnel has won numerous awards including Inc. magazine's top 500 fastest-growing companies two years in a row. It has also received several chamber of commerce awards including small business of the year and is a 12-time winner of the Chamber's Super 50/Super 60 Award.

For more information, call 1-800-230-0801 or visit

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